Terms & Conditions

1. Acceptance of Terms:
By using the EKEEN app delivery service, you agree to abide by and accept these terms and conditions.
2. User Registration:
Users must provide accurate information during registration and are responsible for maintaining the confidentiality of their account details.
3. Order Placement and Payment:
Users are solely responsible for the accuracy of order details. Payment must be made through approved methods, and users are liable for any transaction fees.
4. Delivery Services:
EKEEN will make reasonable efforts to deliver orders promptly, but unforeseen circumstances may affect delivery times. EKEEN is not liable for delays beyond its control.
5. User Conduct:
Users must use the app responsibly and refrain from any unlawful or malicious activities. EKEEN reserves the right to suspend or terminate accounts for violations.
6. Quality Assurance:
EKEEN strives to ensure the quality of delivered items. Users must report any issues promptly, and EKEEN will address them in accordance with its policies.
7. Cancellation and Refund:
Users may cancel orders under certain conditions outlined in the app. Refund policies are specified on the app and are subject to EKEEN’s discretion.
8. Intellectual Property:
All content, logos, and trademarks associated with EKEEN are protected by intellectual property laws and may not be used without permission.
9. Privacy Policy:
EKEEN respects user privacy. The privacy policy, available on the app, details how personal information is collected, used, and protected.
10. Limitation of Liability:
EKEEN is not liable for any direct, indirect, or consequential damages arising from the use of its services.
11. Termination of Service:
EKEEN reserves the right to suspend or terminate its services or a user’s account at its discretion.
12. Updates to Terms:
EKEEN may update these terms, and users are responsible for reviewing them regularly.
13. Governing Law:
These terms are governed by the laws of[section Ohio code 306.43]law bidding 
14. Contact Information:
For questions or concerns regarding these terms, contact EKEEN at [email protected].